Things you can expect from ordering a custom snare. Michael Outlaw handcrafts each drum at Outlaw Drums, rest assured, you are getting a superior percussion instrument.
There are many steps to the process, which you are allowed to be a part of. During the build, at least 4-6 different photos will be taken, and emailed to you, the customer, during different steps in the process. You will be able to watch your drum as it unfolds from the structure to raw, rough cut boards, bringing it all together as if you are helping in the shop.
A small bottle of the original saw dust from your drum will be included. Hand signature and date is written on the inside of the drum. Before any drum ships it is built, tuned, and played by Michael Outlaw himself to make sure you are getting that “vintage Outlaw sound” he is known for, that “fat and punchy sound with a nice pitch bend in the sustain”, according to
Modern Drummer’s own Michael Dawson. Rest assured, you have a lifetime warranty on hardware, drum shells, other than abuse or neglect. Finally, you are followed up with a call or email to make sure you are happy with your new instrument.